Fault description
What happens when the tool is switched on or under load? Photos, model and serial number help with the initial assessment.
WSD Service
TorcUP service for Switzerland.
WSD handles your service enquiry from Germany. For tools from Switzerland, we agree diagnosis, inward shipping and return transport with you in advance.
01 / Selection
Check the application
We consider the bolted joint, torque, across-flats size, reaction support and clearance together.
02 / Tool
Calibration & maintenance
We inspect your tool and agree the required scope of calibration or maintenance with you.
03 / Application
Repair & replacement
In the event of a fault, WSD provides workshop service and checks whether a suitable rental solution is available.
TorcUP service at WSD
When you need
to get back to work quickly.
Describe the fault and provide the model and serial number. Photos often allow us to agree on the next step before shipment.
Request service ↗Helpful details for your enquiry
- Model and serial number
- Fault description or required service
- Photos of the tool and damage
- Required date and callback number
Understand the connection.
Choose the right tool.
The torque, across-flats size and a photo of the installation space are enough to get started.
WSD · Applications & advice
Clarify the details together before shipping.
For a tool from Switzerland, we clarify before shipment whether you require a repair, inspection or replacement. Agree the required shipping documents, return delivery and responsibilities with WSD and your shipping provider. Send the tool only to the confirmed service address.
Scope
Complete system or individual tool? Tell us which batteries, cables, hoses and accessories are included in the job.
Keep working
If you need a replacement tool during the work, enquire about a rental solution, stating the work location and period. Availability and transport are checked individually.
Workshop work is carried out at WSD in Germany. Regional cooperation partners are currently being sought.
Advice and related equipment
This specialist website is operated by WSD GmbH. Our main website brings together advice, sales, rental and service for this application.